Legal

Acceptable Use Policy

This Policy describes conduct that is prohibited on the Project Telemetry Service. It applies to everyone who accesses the Service and is incorporated into the Terms of Service.

Last updated: January 1, 2026 Effective: January 1, 2026

We built Project Telemetry to be a trustworthy platform for construction teams. This Acceptable Use Policy (“AUP”) keeps it that way. By using the Service you agree not to engage in, or help others engage in, any of the activities below. Capitalized terms have the meanings given in the Terms of Service. We may update this AUP as described in the Terms.

1. No Unlawful or Infringing Use

You may not use the Service to:

  • violate any applicable law or regulation, or facilitate anyone else’s violation;
  • infringe or misappropriate any patent, trademark, copyright, trade secret, or other intellectual-property right;
  • violate the privacy or data-protection rights of any person, including uploading personal information (such as employee Social Security numbers, driver’s-license data, or certifications) that you have no lawful right or required consent to share;
  • misrepresent certified-payroll, prevailing-wage, safety, or other regulated records, or use the Service to create records you know to be false; or
  • engage in fraud, deception, or unfair or deceptive practices.

2. No Harmful or Malicious Content

  • Do not upload or transmit malware, ransomware, spyware, or any code intended to disrupt, damage, disable, or gain unauthorized access to any system or data.
  • Do not upload content that is defamatory, harassing, threatening, obscene, or that depicts or promotes violence, exploitation, or discrimination.
  • Do not use the Service to stalk, harass, endanger, or intimidate any person, including workers depicted in jobsite media.

3. No Interference or Security Circumvention

  • Do not probe, scan, or test the vulnerability of the Service or its infrastructure, or breach or circumvent any authentication, rate-limiting, or access-control measure, except through a security-disclosure process we authorize in writing.
  • Do not access data, accounts, or Organizations that do not belong to you, or attempt to defeat the data isolation between Organizations.
  • Do not interfere with or disrupt the integrity or performance of the Service, including through denial-of-service attacks, flooding, or overloading infrastructure.
  • Do not reverse engineer, decompile, or attempt to extract source code except to the extent the law prohibits this restriction.

4. No Abuse of Access, Seats, or Resources

  • Do not share a single Seat among multiple individuals or otherwise circumvent Seat-based licensing, and do not create accounts by automated means or under false identities.
  • Do not scrape, crawl, harvest, or use automated means to extract data from the Service except through documented APIs and within published rate limits.
  • Do not resell, sublicense, or provide the Service to third parties except as expressly permitted, or use it to build or benchmark a competing product.
  • Do not use the Service to send unsolicited bulk messages (spam) or to store or distribute content unrelated to your legitimate business use.

5. Responsible Handling of Sensitive Data

Because the Service holds sensitive workforce information, you must: upload personnel and subcontractor data only where you have a lawful basis and any required notices or consents; use role-based permissions to restrict who can view sensitive fields; keep sensitive data limited to individuals connected to your projects and workforce; and not repurpose another party’s data for uses they have not authorized. Treat jobsite media that depicts individuals with appropriate care.

6. Reporting & Enforcement

To report a violation of this AUP, a security vulnerability, or abusive content, contact legal@projecttelemetry.com. We may investigate suspected violations and, consistent with the Terms, remove or disable content, throttle or restrict features, and suspend or terminate access — with or without notice depending on the severity and any legal or security urgency. We may also cooperate with law enforcement where appropriate. Nothing in this AUP limits any other right or remedy available to us.

This document is provided by Project Telemetry and reflects our current practices. Governing law is the State of California, United States (a company deploying this software in another jurisdiction should update the governing-law, dispute-resolution, and statutory-rights sections accordingly). If you have questions, contact legal@projecttelemetry.com.